Privacy Policy

This Portal includes its pages, extensions etc., but not limited to and other as may be launched from time to time (hereinafter referred to as "Website", "Platform" and/or "Application" - along with all the physical data which may be collected from time to time, and which shall mean and be used interchangeably having the same meaning) is developed, operated and maintained by BlockPilot ("The Company"), a company, having office at 802, Lodha Supremus, Senapati Bapat Marg, Lower Parel West Mumbai - 400013. In the Privacy Policy, "we", "our" and "us" means "the company"; "you" and "your" means any person who accesses and uses this Platform.

A. IN BRIEF

Protecting your privacy is at the highest importance for the Company, and we are committed to safeguarding it. This policy outlines how personal data we collect from you, or that you provide to us or that we may fetch/collect from various service providers with whom the company has integrated its systems, will be processed. Please read the following policy to understand the information we collect, how we will use that information and the circumstances where we will share it with third parties.

B. COLLECTION OF AND PROCESSING OF YOUR PERSONAL DATA

The use of this platform may result in the collection and processing of your personal data. The term "personal data" under data protection law refers to all information relating to a specific or personally identifiable person (PII). An IP address can also be considered personal data. We process personal data in compliance with the applicable data protection regulations.

C. COLLECTING PERSONAL INFORMATION

We may collect the following personal information, including but not limited to:

• Information about your computer including your IP address, geographical location, browser type and version, and operating system
• Information about your visits to and use of this website including the referral source, length of visit, page views, and website navigation paths
• Information such as your email address, that you enter when you register with our website
• Information such as your identity proofs, if required and submitted to site for legal or website purpose
• Information that you enter when you create a profile on our website (name, profile pictures, gender, birthday, etc.)
• Information relating to anything you purchase, services you use, or transactions you make through our website
• Information contained in any communications that you send to us by email or through our website
• Information related to societies, its members, its PII, location, legal documents, opinions, etc.

D. PROCESSING PERSONAL INFORMATION

The company and its partners collect and use your personal information only for the following purposes:

• To send you any administrative notices, offer alerts and other Transactional Communications
• To enable you to apply for certain products and services
• For market research, project planning, troubleshooting issues, detecting and protecting against error, fraud or other criminal activity
• To enforce Company's terms & conditions
• To analyze usage of the site and to improve the Service/s and security
• To carry out obligations arising from any contracts entered into between the User and company
• To notify the User about changes or updates to application's User account
• To respond to the Users requests, inquiries, comments or concerns

E. CONSENT TO OVERRIDE DND

By using the platform and its services, you specifically provide consent to the company to send you transaction, service explicit & service implicit communications which are essential to continue the services like sending OTP for log-in, Status of Application etc., irrespective of your Do Not Disturb Registration with TRAI, DoT and/or any other Appropriate Authority.

F. SHARING OF PERSONAL DATA

As a policy we do not disclose any personal information to anyone other than those to our employees, officers, professional advisors', third party contractors, third party service providers as reasonably necessary for the purposes set out in this policy. Personal data may also be shared with third party service providers, who will process it on behalf of the Company including:

• Payment collection services providers
• Identity verification agencies
• Fraud prevention agencies
• Digital marketing and content delivery agencies
• Application service providers

G. SECURITY OF YOUR PERSONAL INFORMATION

We will take reasonable technical and organizational precautions to prevent the loss, misuse, or alteration of your personal information. We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. We use a combination of firewalls, encryption techniques and authentication procedures, among others, to maintain the security of your online session.

H. DATA TRANSFERS

Presently the platform is operational across various countries and territories across globe. Information that we collect may be stored, processed in, and transferred between any of the countries in which we may operate in the future in order to enable us to use the information in accordance with this policy.

I. USING YOUR INFORMATION FOR MARKETING PURPOSES

From time to time we may request more personal information in order to provide you with other benefits of the Service. The company may aggregate personal information and disclose such data to third parties for their marketing and promotional purposes; users of the Service for the purpose of comparing with relative to the broader community.

J. RETENTION OF PERSONAL INFORMATION

We need your personal data in order to provide our products and services to you, manage our business for our legitimate interest, and comply with legal obligations. We may retain your Personal Data for a period of time consistent with the purpose of collection.

K. CHANGES TO YOUR PERSONAL INFORMATION

If your personal Information provided when you applied for a product on platform changes, you may update it whenever you apply for a new product. We will retain your information for as long as your account is active or as needed to provide you services.

L. LOG FILES

As is true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.

M. TRACKING TECHNOLOGIES / COOKIES

If enabled, we may place cookies on your machine that store small amounts of data on your computer about your visit to any of the pages of this Website. Cookies are small electronic files that collect information when someone visits a website. Users can control the use of cookies at the individual browser level.

N. TESTIMONIALS, BLOGS, AND OTHER FORUMS

With your consent, we may post your testimonial along with your name. If you want your testimonial removed, please contact us. If you use a blog or other public forum on our Site, any information you submit there can be read, collected, or used by other users.

O. BEHAVIORAL TARGETING / RE-TARGETING

We may partner with a third party to either display advertising on our platform or to manage our advertising on other sites. Our third-party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.

P. SINGLE SIGN-ON

In future, there may be options wherein you can log in to our site using sign-in services such as Facebook, Google or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us.

Q. LIKE / SHARE BUTTON

If you use the "Like" / "Share" button to share something, that item will appear on your Social Media profile page and also on your friends' newsfeed, depending on your social media's privacy settings.

R. LINKS TO THIRD PARTY SITES

Our Site includes links to other Web sites whose privacy practices may differ from those of the company. If you submit personal information to any of those sites, your information is governed by their privacy policies.

S. OPTING OUT

We provide our registered customers with periodic emailers and email/SMS alerts. We also allow users to unsubscribe to email newsletters. Opting out in this manner will not end transmission of service-related emails/SMS, such as email/SMS alerts.

T. YOUR RESPONSIBILITY

You shall not disclose to any other person, in any manner whatsoever, any information relating to the Company of a confidential nature obtained in the course of availing the services through the website. You are responsible for maintaining the confidentiality of your login id and password.

U. CHANGES TO THE POLICY

We may update this Privacy Policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.

V. CONTACT US

If you have questions, comments, concerns or feedback regarding this Privacy and Security Policy or any other privacy or security concern, send an e-mail to Nodal Officer, as per details mentioned in contact us segment of our website. This Policy shall be governed by and construed in accordance with the laws of the Republic of India and the courts at Mumbai, Maharashtra, India shall have sole and exclusive jurisdiction.

X. IPR OWNERSHIP

You shall not copy, modify, transmit, distribute/re-distribute, reverse engineer etc., or in any way exploit the Products or any other copyrighted materials and content provided other than for your individual training. Any infringement, theft etc., of the IPR of the company shall result in criminal proceedings against you.

Y. Children's Privacy

Our Services do not address anyone under the age of 18. We do not knowingly collect personal identifiable information from children under 18. Users below 18 years of age are advised to use this platform/Services under guardianship of their parent/s and/or legal guardian.

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